The 2019 Subaru Love Promise Customer Commitment Award

We've been nationally recognized for our dedication to our customers and the Subaru Love Promise.

We're honored to receive the 2019 Subaru Love Promise Customer Commitment Award. This award nationally recognizes Subaru retailers who demonstrate excellence in all areas of customer-focused performance. It highlights exceptional customer service that builds lifelong relationships with Subaru owners.

The 2019 Subaru Love Promise Customer Commitment Award

What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

The Subaru Love Promise Community Commitment

We believe in being a positive force in something bigger. And it all starts right here in our community. Not just by our donations, but by our actions.

That's why we stay true to our Love Promise Community Commitment by partnering with a wide variety of community nonprofits and charities.

Every year, we join hands with our owners in the "Share the Love" event, giving back to our community-a community that's given so much to us.

So, every day, we strive to ensure our love is felt not just by our customers, but by all in our community. We do this because we feel it is the right thing to do.

We are proud to participate in the Love Promise Community Commitment. We're grateful, not only to be a part of our community, but to serve and support the causes and passions that are closest to our hearts, right here in our neighborhood.

All of the organizations we support have one thing in common: the unwavering dedication to improve the world and the lives of ­its people.

Subaru Loves Pets

More info

Subaru Loves the Earth

More info

Subaru Loves Learning

More info

Subaru Loves to Help

More info

Subaru Loves to Care

More info


Whether they live in our homes or in the wild, Subaru is committed to keeping all animals safe and healthy.

A partner since 2008, Subaru has donated close to $14 million to the ASPCA and helped support nearly 1,000 pet adoption events, resulting in more than 11,500 adoptions to date.


Loving the environment means more than loving the great outdoors. It means working to preserve it.

Over a decade ago, Subaru became the first U.S. auto manufacturer to become zero-landfill, and now, in collaboration with the National Park Service and the National Parks Conservation Association, Subaru is leveraging that same environmental expertise to help the National Parks reach zero-landfill too.


It’s our goal to make the pursuit of knowledge available to as many minds as possible.

Total donations to teachers: $92,233
Over 200 teachers adopted
More than 15,000 students impacts


In a perfect world, hunger would be history and hope would be commonplace. We believe a perfect world is possible.

Subaru and Meals on Wheels America worked together to make volunteering easier, by launching a tool called the Meals on Wheels Online Volunteer Drive.


We should all have a chance to lead a healthy life. We’re aiming to give as many people that chance as we can.

Subaru has donated more than $4.5 million dollars to
Make A Wish, helping to grant 610 wishes in the U.S.

How is Harley Swain Subaru dedicated locally to the Love Promise?

Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.

human society of eastern oregon pet rescue

 Subaru Love Promise Heart

Love Promise Stories from Harley Swain Subaru

Subaru and Harley Swain Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

Harley Swain Subaru Comforts Cancer Patients  –  Shannon G

The Leukemia and Lymphoma Society (LLS) is grateful to Harley Swain Subaru who made life a little warmer and brighter for blood cancer patients as part of their “Subaru Loves to Care” commitment to the community. Dawn Mathis, Parts Manager at Harley Swain, showed her dedication by making the three hour drive to Portland to make multiple stops delivering more than 60 custom Subaru/LLS blankets to patients in need of a little comfort at Compass Oncology at Portland’s Rose Quarter, Compass Oncology at Providence Medical Center and Doernbecher Children’s Hospital. Along with the blankets, Harley Swain Subaru provided a dozen cool craft kits in little metal lunch boxes for children spending long hours in the hospital to enjoy. Patients receiving treatment in the Infusion Center at Compass Rose Quarter were all smiles as nurses started handing out blankets immediately. Catherine Longoria of Compass repeatedly thanked Subaru and LLS for the blankets and shared how much they were appreciated. LLS treasures our partnership with Subaru because it represents what we do best together - bring comfort and support to blood cancer patients during their cancer journey.

From tough beginnings to Ambassador of Goodwill  –  DAWN M

During the remodel of Harley Swain Subaru in 2016 a little Tabby kitten was found in the shop. In the beginning we believed that someone had lost the kitten because of his gentle disposition. When no one came to claim the kitten we adopted him and he became the resident cat. ‘Mr. T’ loves people and has an outgoing personality which makes him Harley Swain Subaru’s Ambassador of Goodwill. Quite a few of our customers look forward to seeing ‘Mr. T’; some like to sit and read or watch TV with him, some like to play and some enjoy his “look at me” moments when his show off antics come out. A local delivery driver stated, “ I really like him because he is so playful and engaging. He just wraps himself around my heart and has me coming back for more.”

Harley Swain Contributes to Senior Center  –  Irene M

With all the growth in our community Harley Swain Subaru chose to help those who built it in the first place. Harley Swain is proud to support the efforts of the Hermiston Senior Center in the meal-on-wheels program as well as senior activates with a cash donation of over $7,000.

Harley Swain Subaru Helping Foster Children  –  Wenda S

Harley Swain Subaru is helping on the ground floor with the Umatilla County Citizen Review Board volunteers to advocate for foster children by donating new backpacks, which will be given to Children Protective Services. The backpacks will be used when a child is being removed from their home to put their belongings in instead of trash bags. Harley Swain Subaru supports the efforts of the Umatilla County Citizen Review Board volunteers.

) ; ;
; ;